FO Manager (ISOC) at a Telecommunications Company – PeaKay Consulting

PeaKay Consulting – Our client, a Telecommunications Company, is recruiting suitable candidates to fill the position below:

Job Title: FO Manager (ISOC)

Location: Lagos
Employment Type: Full-time

Job Description

  • ISOC BO Team management
  • ISOC BO/FO Technical Competence improvement
  • Provide L2/L3 support to ISOC FO/BO and field resource.
  • Resolving complex faults on the Network
  • TT Parameter Configuration
  • Event Configuration
  • WO Alarm Configuration
  • Alarm Filter & Template configuration
  • Query Service & Common query versatility
  • Batch Ticket Creation Excel Create Ticket
  • Batch Ticket Handling & Process
  • Alarm event configuration
  • Auto TT configuration
  • GIS Key event task configuration
  • Online Tracker Management
  • OWS Dashboard Management
  • Alarm Configuration
  • Pre-RCA Analysis
  • OWS resource utilization monitoring
  • Basic Probe diagnosis
  • Business logic definition.
  • Automation requirement logic design
  • Automation track & manage.
  • Process SOP & Handbook design.

Key Requirements

  • TX L2/L3 capabilities
  • Advanced data analysis capabilities
  • Advanced Fault Management capabilities
  • Experience in NOC leadership role
  • Team and resource management capabilities
  • ICTOM Basics
  • ICTSM Basics.
  • NOC Automation Basics.
  • In-depth understanding of business requirements, MSUP, etc.

Application Closing Date
15th September, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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