PeaKay Consulting – Our client, a Telecommunications Company, is recruiting suitable candidates to fill the position below:
Job Title: FO Manager (ISOC)
Location: Lagos
Employment Type: Full-time
Job Description
- ISOC BO Team management
- ISOC BO/FO Technical Competence improvement
- Provide L2/L3 support to ISOC FO/BO and field resource.
- Resolving complex faults on the Network
- TT Parameter Configuration
- Event Configuration
- WO Alarm Configuration
- Alarm Filter & Template configuration
- Query Service & Common query versatility
- Batch Ticket Creation Excel Create Ticket
- Batch Ticket Handling & Process
- Alarm event configuration
- Auto TT configuration
- GIS Key event task configuration
- Online Tracker Management
- OWS Dashboard Management
- Alarm Configuration
- Pre-RCA Analysis
- OWS resource utilization monitoring
- Basic Probe diagnosis
- Business logic definition.
- Automation requirement logic design
- Automation track & manage.
- Process SOP & Handbook design.
Key Requirements
- TX L2/L3 capabilities
- Advanced data analysis capabilities
- Advanced Fault Management capabilities
- Experience in NOC leadership role
- Team and resource management capabilities
- ICTOM Basics
- ICTSM Basics.
- NOC Automation Basics.
- In-depth understanding of business requirements, MSUP, etc.
Application Closing Date
15th September, 2022.
How to Apply
Interested and qualified candidates should:
Click here to apply online