adminAlan & Grant – Our work is focused on creating innovative HR and Organizational Development Solutions aimed at Performance Improvement & Business Growth. We currently serve clients across various sectors of the Economy from locations in Jos, Port Harcourt and Lagos.
We are recruiting to fill the position below:
Job Title: Head, Facility Management
Location: Lagos
Job Type: Full time
Industry: Property & Real Estate
Role Responsibilities
- Responsible for the client and revenue growth of the FM business unit
- Forecast, monitor and implement the operational budget of the unit as approved by the management
- Drive innovation through the development of best practices, identify industry trends/tools that will contribute to the organizational goal of service excellence
- Project future site requirements including manpower, equipment and infrastructure upgrades
- Support the implementation of a quality management system for the fulfillment of customer requirements, ensuring services meet set standards of quality reliability
- Oversee daily operations, ensuring all customer requirements (maintenance services) are effectively fulfilled in accordance with service level agreements and organizational quality standards
- Develop, recommend, and implement standard operational procedures in collaboration with operations team and senior management, and ensure compliance with such approved processes/procedures
- Ensure proper use and proactive maintenance of facility equipment by relevant operators as per standard operational procedures, achieving near-zero downtime on equipment failure
- Implement, monitor and review health and safety standards on all facilities, ensuring potential threats/risks are identified, and recommendations made for necessary action
- Prepare and deliver consolidated operational and other necessary reports weekly, monthly and annually as required by senior management
- Ensure prompt notification and remittance of service charge and other relevant fees by facility occupants in accordance with service level agreements
- Manage and drive customer focus within all areas of operational activities and ensure effective relationship management with all stakeholders
Requirements
- A Bachelor’s Degree in any field
- At least 10 years work experience in facility management of which about 4 years must have been in a management role
- Training in facility management is required
- MBA or masters degree in a relevant discipline is an added advantage
- Good writing and communication skills – including the ability to communicate technical information
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
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